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Shipping 1) How much does shipping cost? Shipping costs are based on the total cost of your order. Each order has a minimum shipping charge as specified. UPS Ground USPS - (Only orders being shipped to a PO Box will be shipped via USPS (the Post Office). (Rates are the same as above) DHL Rush We do not ship orders to: If you're not sure how to figure the shipping cost of an item, just add it to your shopping cart. The shopping cart will automatically calculate the correct shipping for you. 2) How long does shipping take? UPS ground please allow 7-10 days Orders are usually shipped from our warehouse within 1-2 business days. The above times are estimates from the day you place your order.
Yes, all shipments are automatically insured at no extra cost to you.
No, we only ship within the United States, including Alaska, Hawaii and Puerto Rico.
Your tracking number will be automatically emailed to you once your order has shipped. 6) Can I ship to a PO Box? While you CAN ship to a PO Box, we don't recommend it for the following reasons: • No tracking information. PO Box deliveries must go by USPS. There is no tracking available on these shipments. • Longer delivery time. USPS deliveries take longer than UPS. Since we know you want to get your orders as quickly as possible, getting a physical address from our customers will help you get your order faster. • Longer claim times. Should your order be lost or damaged in shipment, it takes significantly longer to file a claim with the Postal Service versus UPS. Hopefully, this helps you understand why it’s important for us to obtain a physical address from our customers for your shipments whenever possible. The benefits of UPS shipping over USPS are sure to create a better shopping experience for our customers. 7) Return Policy for non-defective, non-broken items Returns for non-defective, non-broken items must be made within 30 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns. Returns cannot be accepted after 30 days. There are no returns on catalogs or imprinted items. Please contact Customer Service for return authorization before returning merchandise. If a customer refuses delivery of an item, or the wrong address is given at the time the order is placed and the order cannot delivered, the 20% restocking fee will automatically apply and shipping charges will not be refunded. You can verify you have a correct address for your customer by checking it on the US Postal Service address verification webpage.
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